Color information 1. We work very hard to provide the best representation of style and the color of the wig through our photographs and descriptions. 2. As the Buyer it is your responsibility to read and understand the color description as that is color of the item you are purchasing. If you are unsure, please email for clarification. 3.The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness. 4. Please choose your product carefully and ask all questions before bidding. We love questions, so ask away! Exchanges 1. If you receive an item which will not work for you, please contact us immediately. We offer a liberal exchange policy to help you get the best color or style for you. Items must be in original, unworn condition with all of the tags and manufacturer's packaging to be eligible for exchange. 2Contact us through my or at our gmail with you made payment to request an exchange. We will issue a return authorization and shipping instructions. Per policy - all returns must be in original, unworn, brand new condition - just as you received the item. POLICY INFORMATION Please be sure you have Read and Agree with all terms and conditions of Wigs-us.com before placing your bid. If do not agree with all of our policies, including our return/exchange policy, our shipping policy, payment options, and possible color differences due to lighting and monitor, equipments, etc, please do not bid. | 