Payment:
1. We only accept Escrow.
2. Please make the payment within 3 days after order confirmation.
3. Please make sure you have read the entire description to know the product details.
4. For security reasons, we will only ship orders to the delivery address you confirmed with Escrow.
Shipment:
1. We mainly use EMS and DHL for shipping which will enable buyers to get the products fast. If the above shipping company cannot reach your city, please contact us to adjust the shipping method which may cost extra fee.
2. Please check your Address carefully to ensure it is correct.
3. Instruction: the weight and size we marked in the package details is not that exact of the real products. If you want to know the actual weight and size, please contact us freely.
4. Delivery time:
1) Delivery time depends on destination.
2) In rare case, the strict custom will make the delivery time a bit longer. Please be patient.
3).Please kindly note that we are not responsible for any accidents, delays or other issues caused by the shipping company. But we will try to help buyers solve the problem together.
Tax:
Buyers will be responsible for any local duty or tax.
After-sale service:
We will check the goods quality before shipping. If there are any unexpected problem, we hope to solve the problems with buyer through mediation by following ways:
1 If it is quality problem, buyer can submit argue within 5 days after receiving the goods, buyer must provide photos or video and other files as evidence.
2 Artificial damaged, buyers shall take full responsibility.
3 Product quality processing program:
1) The buyer return the goods to us and be responsible for return shipping costs; after we receive the goods ,we will send a new product to buyer and pay for the resend shipping cost.
Feedback:
1. If you are satisfied with our items, please leave us positive feedback. We will leave a positive feedback to you later.
2. If you have any problems with this order, please contact us by TradeManager of email before leaving the feedback. We will offer you satisfying answer.