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About shipping
1. We ship every order within 24hours. We will check each item clearly before we sent it out.
2. All of our items shipment is Via China post air mail if the weight is under 3kg.
3. If you can’t get the post after 30days from the day we sent to you,please contact us directly.we would be with you to resolve the case. Please trust us,we will provide best service with honest attitude.
4. Please make sure your shipping address is correct. We only ship to the confirmed address when you placed order. So please make sure your address in Aliexpress.com matches the address you would like us to ship to.
5. Shipping fee quotation for any other methods,EMS,UPS,DHL is available on request.
About Payment:
1. Payment is expected within 10days after the auction ends.
2. Payment is only released after you confirm the delivery.
3. All the payment is protected by Escrow, you can pay by credit card .
About Return Policy:
If not satisfied,please let us know and you can return in original condition via air registered mail within 15days of your receiving the item for a full refund.All refunds will be made based on bid price only.Shipping charges are not refundable.
Customer Satisfaction and Feedback:
1. We appreciate your positive feedback and we will also leave you a positive feedback in return!
2. When delivery is delayed or items are damaged during delivery, please contact us,we will send free next order or will give you discount in future order.
3. If the custom charge the high tax by the wrong invoice, please contact us before you pay it, we will try to help.
4. Before you leave neutral or negative feedback, please kindly negotiate us first.we will try our best to handle any problems or disputes once we get your any messages.Thank you in advance for your patience.
Thank you for your support!!!