Shipping
1. The items will be sent to the places where EMS applies. For places where EMS is not possible, we send the items by Hong Kong post air mail. In both cases, no charge is needed!
1.5kilograms or more free tracking by DHL ,ems or UPS, no more than 1.5kilograms FREEby Hong Kong parcel If u want to use UR own forwarder,U need add little money,IF U want ,please tell us
3. Delivery time for EMS is 5-8 working days. Time for DHL, UPS, and TNT is 3 to 5 working days.
Items shipped from HK Post Air mail will reach most of the countries within 10 to 20 days.
By Hong Kong Airmail: Generally, about 7-15 working days to USA.
By Hong Kong Airmail: Generally, about 15-21 working days to AU, UK, FR, Germany.
By Hong Kong Airmail: Generally, about 15-30 working days to the rest countries.
4. If you haven’t received the items within 25 days, please contact us, we’ll investigate and solve the delivery problem.
Other Policies
Note
1. 6 months Warranty. Buy with confidence!
2. All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-send your email and we will response to you as soon as possible.
3. Serious Buyer Only! Please make sure that you agree all the terms before place an order!
4. If the items you receive are unacceptably defective, broken, or out of order, please contact us within 3 days of delivery before returning.
5. In case that the items are to be returned, only items with original condition are acceptable, which is important to decide who is responsible for the shipping happened later on.
6. In case the items are defective, insufficient, broken, out of order, we will consider remedying you by sending replacement or refunding, but a pictures of the original condition is necessary.
7. In case of these unpleasant things happen, we hope the buyer and the supplier to communicate actively to solve the dispute in a flexible way.
Feedback
1. We depend on the customer satisfaction to success. Therefore, your feedback is extremely important to us. We aim to get more and more positive feedback by excellent quality and service.
2. If you are satisfied with our items, please leave us positive feedback.
3. Please do contact us before leave negative or neutral feedback. We will work with you to solve any problem. Thanks!