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INTERNATIONAL SHIPPING
Your package will be sent out within 1-5 Business days of getting the buyer’s clear payment. The tracking number will be provided to you after the shipment.
Generally speaking, it will takes about 15-30 business days for you to get it after the shipment; but we cannot have a control over this process once we deliver your package, the real shipping process is controlled by the shipping company.
20 business days is only a reference days for International buyer, international buyer sometimes needs to have a longer waiting because of some FORCE MAJEURE (e.g. Customs’ Clearance or the Workers’ Strike of your country etc.).
Return Policy
Only defective product will be offered exchange.
Defective products must be returned within 30 days from the date you placed your order.
It may take up to 7 business days to process your return after we receive your product. The buyer is responsible for all further shipping fees.
Feedback policy
We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
Notes
Anty further questions ,please feel free to contact us. We will reply within 24 hourS
Thanks for your support .