- If you have any question about the product,don't hesitate to contact us via the trademanager or email,we will give you the full answer.
- Welcome you mix any item from my store together.
Size:M/L(Measurement difference from 1-2cm,pls make sure to check your body measurement really matches to this trench.)
| Size(cm) | trench length | sleeve | shoulder | bust |
| M | 78 | 60 | 40 | 98 |
| L | 79 | 60 | 41 | 99 |
2.Delivery time:
By Airmail/Airparcel: Generally, about 7-21 Working days (Free Shipping)
By Express: Generally, about 4-6 working days
3. Items will be shipped within 3-5 business day on payment received.
4. For Air Mail:most of the countries within 10 to 20 business days. except West europe ,Africa .(15-30days)
5: if you haven't received the item on the Delivery Time , Please contact us by email if you have any questions ,normally, your mail will be replied within 24 Hours. If you still haven't got the reply after 24 hours, please check the spam of your email box. We will try our best to give you the best solution by communication.
6.The following is the approximate shipping time to different regions for Air Mail:
Country Delivery Time
Working Days (not including holiday) 5-7 8-11 12-14 15-19 20-22 >22
Working Days + Saturday + Sunday 5-9 10-15 16-20 21-25 26-30 >31
United States Rate (item arrived) 5 .1% 50.1% 29.6% 10.5% 4.7% Refund
United Kingdom Rate (item arrived) 9.9% 63.2% 19.1% 3.4% 4.4% Refund
Australia Rate (item arrived) 21.4% 50.0% 14.3% 7.2% 7.1% Refund
France Rate (item arrived) 10.5% 28.6% 43.8% 10.1% 7.0% Refund
Germany Rate (item arrived) 11.1% 22.2% 30.3% 20.9% 15.5% Refund
Canada Rate (item arrived) 0.0% 47.1% 31.4% 17.6% 3.9% Refund
Spain Rate (item arrived) 3.5% 25.0% 47.9% 12.9% 10.7% Refund
7. International Buyers? Please Note:
a:Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
b:Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
Return
1.Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
2.Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
Kind Note
Don't leave Negative feedback without asking us for help. Please contact us first if you have any problem.
We strive to answer all messages as quickly as possible.
Thank you in advance for your patience.
Feedback
In order to provide you a better service, please treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, please do contact us to get a better solution.
About US
1.We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
2. Many sellers supply grey market, We guarantee that our products are brand new, official and first-class quality.
3.We hope to develop a strong, long-term, mutually beneficial relationship with you. If you think we can meet your requirements, please ask me detailes about cooperation.